Pando Bioscience
Legal

Privacy Policy

How Pando Bioscience collects and uses the limited information you share with us.

This Privacy Policy explains how Pando Bioscience (“Pando,” “we,” “us”) handles information in connection with this website. We aim to collect as little personal information as possible.

Information we collect

When you contact us through the website, we receive the information you choose to provide — typically your name, email address, organization, and the contents of your message — so that we can respond. We do not require you to create an account, and we do not knowingly collect sensitive personal data.

How we use information

We use the information you submit solely to respond to your inquiry and to manage our relationship with you (for example, to follow up about a product, service, or partnership). We do not sell your personal information.

Cookies & analytics

We use essential cookies needed for the site to function (for example, to remember your display preferences and that you’ve seen this notice). Once you acknowledge the cookie notice, we also load Google Analytics to understand aggregate visitor traffic — for example, approximate location (derived from IP address, which Google truncates before storage), pages viewed, and referring site. Analytics scripts do not load until you interact with the cookie notice. You can decline by not interacting with the notice, or by blocking analytics cookies in your browser.

Separately, our hosting provider records standard server-side diagnostics for every request (such as the page requested, timestamp, referring site, browser type, and an approximate location derived from your IP address) so we can keep the site reliable and secure. This diagnostic logging is not a cookie and does not identify you personally; the full IP address is not retained.

Sharing & storage

We share information only with service providers that help us operate the site and respond to you, and only as needed for those purposes. We retain inquiry information for as long as necessary to address your request and meet our legal obligations.

Your choices

You may ask us to access, correct, or delete the information you have shared with us by emailing founders@pando.bio.

Contact

Questions about this policy? Email founders@pando.bio or write to us at 134 Coolidge Avenue, Watertown, Massachusetts 02472.

Get in touch

Life is too short for slow enzymes

Whether you want to buy a product, start a custom program, or just ask a question — send us a message.